Frequently Asked Questions

Which egrips® Non-Slip Strips© do I choose for my handheld electronic device?
egrips® Non-Slip Strips© will work on hundreds of different devices.  We make custom egrips® Kits© for many of the most popular Smartphones, iPhones, Blackberrys and Palm Treos.  For those devices that we don't make Kits for, we have a full line of Universal shapes that will cover almost every device out there.  Please see our online catalog for the Kits and Universal designs.

I can’t find my device model in your catalog. How do I get an egrips® Non-Slip Strips© for my device?
Type your device model in the Search box or use the category menu. Contact Us with any trouble.

How does egrips® Non-Slip Strips© protect my cellular phone, PDA or other mobile device?
egrips® Non-Slip Strips© stops drops and keeps your device from slipping and sliding. As mobile devices keep getting more expensive and more technical, a single drop can cause irreparable damage. Studies show that almost half of the returns for electronic devices were because of breakage. With egrips® Non-Slip Strips© applied to your handheld electronic device, it will not slide off your dashboard or slip out of your hand, safeguarding it from damaging falls. egrips® Non-Slip Strips© is a silicone based material that also protects your device from scratches and scuffs.

How long do egrips® Non-Slip Strips© last?
With normal everyday use, egrips® Non-Slip Strips© should last for at least 6 months. egrips® Non-Slip Strips© are made of an extremely aggressive material that grips to almost anything it contacts. Sliding your device, with egrips® Non-Slip Strips© applied, in and out of tight fitting holsters, cases, chargers or pockets will cause your egrips® Non-Slip Strips© to wear faster, and potentially peel at the edges.

Do you ship egrips® Non-Slip Strips© outside of the United States? All day long.

What can I do to extend the life of my egrips® Non-Slip Strips©?
egrips® Non-Slip Strips© adhere better and stay in place longer, when applied to a smooth, clean and dry surface and allowed to bond for a few hours immediately after application. Avoid rubbing the edges of your egrips® Non-Slip Strips© to prevent peeling. To ensure that egrips® Non-Slip Strips© remain in good condition, do not attempt to push or slide the device once the egrips® Non-Slip Strips© are in contact with another surface. If your egrips® Non-Slip Strips© are making it difficult to put your device into a tight fitting holster, case or charger, they can be trimmed with a razor knife to obtain the necessary clearance.

My egrips® Non-Slip Strips© have lost their grippiness. How can I get the original grippiness back?
egrips® Non-Slip Strips© effectiveness is reduced on dusty or dirty surfaces or if your egrips® Non-Slip Strips© has become dirty. You can restore the original grippiness by wiping your egrips® Non-Slip Strips© with a damp cloth to remove any dirt.  Everyday handling of your device will naturally keep them clean.

Are there any third party reviews of egrips® Non-Slip Strips©?
Yes, by many mobile community web sites and discussion forms, such as TreoCentral.com, MobileBurn.com, The Gadgeteer, pdaPhoneHome.com, and more. Search for “egrips review” or “egrips news” with your favorite search engine to find reviews and news about egrips® Non-Slip Strips©.

My device doesn’t have a model number; how do I find my cell phone model number?
Your cell phone model number is located under the battery - remove the battery and look under the cover to locate your model number.

Are egrips® Non-Slip Strips available in stores?
YES! egrips® Non-Slip Strips© are now available in all Pilot Travel Centers across the USA.  They carry 12 Phone Tredz 1"x2" designs.  All other egrips® Non-Slip Strips© are sold on our website and through our eTail partners.  View the Where To buy Page link at the top of the page for a list of eTailers.

How do I apply an egrips® Non-Slip Strips© to my cellular phone, smart phone, PDA or other hand held device?
egrips® Non-Slip Strips© have a self adhesive backing, making them easy to apply to any device. Remember that egrips® Non-Slip Strips© will adhere better and stay in place longer when applied to a smooth, clean and dry surface. Alcohol wipes are provided with every egrips® Non-Slip Strips© to clean your device prior to installation.

If I apply egrips® Non-Slip Strips© to my device, will I still be able to fit it in the holster?
egrips® Non-Slip Strips© are .016" thick, about as thick as four sheets of 80# copy paper. A Blackberry with your egrips® Non-Slip Strips© applied will fit in your holster. We have surveyed our customers concerning the use of egrips® Non-Slip Strips© for Blackberry and how they affect the use of the holster with overwhelming responses that they fit fine. You’ll love how secure your Blackberry feels with super-grippy egrips® Non-Slip Strips© applied.

I own a store that sells electronics and cell phone accessories. How can I sell egrips® Non-Slip Strips© in my store?
We are always looking for resellers of egrips® Non-Slip Strips©.

How do I remove an egrips® Non-Slip Strips© from my cellular phone, smart phone, PDA or other hand held device?
Even though egrips® Non-Slip Strips© are intended to stay on your device, the adhesive backing is purposely designed to leave little or no residue, which is easily cleaned with an alcohol wipe after removal of the egrips® Non-Slip Strips©. Once egrips® Non-Slip Strips© have been removed, they will not adhere as well if reapplied.

Do you sell handheld electronic device, mobile phones, spartphones or PDAs?
We do not sell devices. We only sell egrips® Non-Slip Strips©.